Visit franco.app and subscribe for $49/month. Once subscribed, log into the app with your account email and password — your premium lessons will unlock automatically.
You can cancel anytime by visiting franco.app and managing your subscription. There are no cancellation fees and you keep access until the end of your billing period.
Try logging out and logging back in — this refreshes your subscription status. If the issue persists, email us at admin@junglelabsworld.com with your account email and we'll sort it out quickly.
On the login screen, tap "Forgot password?" and enter your email address. You'll receive a reset link within a few minutes. Check your spam folder if you don't see it.
Yes! Your Franco account works on any device. Just download the app and log in with the same email and password — your progress and premium access will sync automatically.
CLB (Canadian Language Benchmarks) and TEF (Test d'évaluation de français) are official French language assessments required for Canadian immigration and citizenship. Franco Premium includes lessons specifically designed to help you prepare for these tests.
All payments are processed by Stripe, a world-leading payment platform trusted by millions of businesses. Franco never sees or stores your credit card details.
Getting in touch
1
Check the FAQ above
Most common questions are answered there — it's the fastest way to get help.
2
Email admin@junglelabsworld.com
Include your account email and a description of the issue. We respond within 24 hours, Monday to Friday.
3
We'll follow up
Our team will get back to you directly with a solution.
Still need help?
Our team is here for you. Reach out and we'll get back to you within 24 hours.